At Secret To Life, we strive to ensure your satisfaction with our products and services. If you have any concerns about your purchase, please review the following Refund and Return Policy.
Digital Products: Refunds for digital products are provided in accordance with our cancellation policy. If you are dissatisfied with a digital product, please refer to the Cancellation Policy section.
Physical Products: Refunds for physical products are eligible within ten days from the date of delivery, subject to the conditions outlined below.
Digital Products: As digital products are often non-returnable, please review product details carefully before making a purchase. Contact our customer support if you encounter any issues with your digital product.
Physical Products: To initiate a return for a physical product, please follow these steps: Contact our customer support at [email protected]. Provide details about the product, order number, and reason for return.Wait for instructions on how to return the product.Ship the product back in its original packaging, including any accessories.
Conditions for Refunds and Returns
Products must be in their original condition, unused, and undamaged. Return shipping costs are the responsibility of the customer unless otherwise specified.Refunds are processed using the original payment method.Please allow 7-10 business days for the processing of refunds.
For cancellations, please refer to the Cancellation Policy outlined in our Terms of Service.
If you have questions or concerns about our Refund and Return Policy, please contact by email at [email protected]
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